General terms




Returns and refunds

General terms - If you want to buy an item on, you’ll have to communicate us during the online procedure: your first name and surname (or the name of your company), VAT id. number of your company if you want the invoice, your address (or registered office of your company), address for shipping, your telephone number and your email address; they will be used for the sole purpose of executing the purchase itself (inform you about your order, shipping, delivery and to ask for feedback at the end); they will be handled by internal staff at Antik Arte & Scienza sas and will not be disclosed to third parties, if not for tax purposes and unless this is strictly necessary and functional (for example to couriers, insurance, etc.). They will be kept for a maximum of 10 years from the moment you communicated us your data; then, date, name, city and object bought will be kept for statistical purposes only (i.e. John New York compass); for more information see our privacy policy.
If you’ll not give us these information, you’ll not be able to buy anything on

• All transactions are subjected to “special margin scheme”- art. 36 dl 41/95 because we are selling used items, antique items, art works or collectibles; it means that you can’t divide VAT and price and that in our shop you can’t request a tax free purchase.
• The legislative decree n. 42/2004 stipulates that who sells works of art or historical and archaeological items has the obligation to deliver to the purchaser the documents attesting to the authenticity of the object, or at least to submit the documents relating to the probable attribution and origin. Antik Arte & Scienza provides an expertise (as warranty) that contains a description, period and assignment or the author, if known, of the item.


Payment - You can choose to pay by PayPal, credit card (using the PayPal service, but it is not necessary to have an account or to sign in!) or bank transfer. Our website is also protected by SSL (Secure Sockets Layer) certificate, to transmit information in a safe and protected way.

In every situations you will have simply to follow the on line procedure: click the icon of the item you like to see its description; then click on “put in cart”; when you’ll decide to buy, if you’ll pay by PayPal or credit card you’ll be redirect to a sure page PayPal; if you’ll pay by bank transfer, at the end of the on line procedure you’ll receive an email with bank information and all instructions you’ll need.

If you’ll pay by PayPal or credit card, your item will be considered sold at the end of the payment procedure; if you’ll pay by bank transfer, you’ll have two weekdays (item chosen by you will be reserved) for pay and for send us by email to the swift message from your bank or MT103 message with all data of bank transfer; after these two weekdays, item will be for sale again.

Each product for sale on website of Antik Arte & Scienza sas is available in a single copy: if by mistake a client paid for a just sold item, Antik Arte & Scienza sas will return the paid amount or stop the payment.


Shipping - We ship for free all over the world (but all taxes and custom duties are charged to the buyer); item will be packed with accuracy, and if necessary placed in a wooden padded box made to measure; it is possible to request also our free gift box, if the size of the item allows that.

Shipping by DHL is free (except customs duties), but items will be sent just after receiving of payment.

Italy: Goods are delivered on the average in 24 h.
Europe: Goods are delivered on the average in 2/3 weekdays.
Rest of the world: Goods are delivered on the average in 5 weekdays.


Insurance - Shippings are insured by Lloyd’s London to almost all destinations (insurance is FREE if your country is covered) with a total payments refund in case of theft or loss, or refund for possible damages, during transport by carrier.


Returns and refunds - If you change your mind: you can return a bought item (Italian Order in Council 21st February 2014 n. 21) also without explanations communicating it by 14 days after receiving the item (by email to, and then sending it in its original packing (or equivalent packing), in perfect condition, within 14 days after that communication (so you have 28 days overall to change your mind and return the bought item) to Antik Arte & Scienza sas - Via S. Giovanni sul Muro 10, 20121 Milan - Italy, at your own expense, using a safe and traceable shipping; the customer could return items in person at the same address but in this case the customer will be completely responsible to return items in perfect condition.

Antik Arte & Scienza sas will refund asap the amount for the bought item using the same payment method used by you, ONLY if the item has meanwhile returned in perfect condition. If you don’t follow the instructions Antik Arte & Scienza sas could refuse to refund you.


If the item arrives damaged to you: contact us as soon as possible and send us a detailed picture of the damage; you can choose having it repaired at our expense (after verification of the estimate of the restorer), or sending it back receiving the refund of the price paid for the item; in this case the return will be at our charge.